Keep the money
your venue
is losing.

Back of House is software that reads the records you already keep, and a person who sits with you to go through them. Together they find where your venue loses money, put every leak in pounds, biggest first, and line up each fix. Nothing changes until you sign. For hospitality venue owners and operators.

Book a free Opportunity Audit What you get back

Free for our first venues. You keep the report either way.

You send
Downloads from your POS, rota, accounts and bank. Or connect them once; we only read.
You get
One report: every leak in pounds, the sums behind each, and what to do about it.
You decide
Every move waits for your signature. Say no, and your reason is kept.

Your venue, at its best.

Ground-floor plan of a venue, six places marked in biro where money leaks
Back of HouseSheet 01 Ground floor, marked up Where the money leaksNo. 0001
No. 01

What you get back: every leak, in pounds.

This is the first page of an audit on an invented venue. Yours will be different. That is the point of the audit: the money is in your records, not in a brochure.

Money one venue, 18 weeks of its recordsNo. 0001

£37,390 a year, leaking in five places.

Spend per head down in the early evening, Monday to Fridaysince 3 August · high confidence£12,189
Utility bills up while sales stayed flathigh confidence£9,412
One supplier’s invoice prices creeping upmedium confidence£6,853
Labour: more overtime, higher cost per coverhigh confidence£5,897
Gin: stock going missingsince 13 July · medium confidence£3,039

A year, if each one continues. Each line shows the sums behind it, so you can check them.

Already paid out, found in the documents

A supplier invoice paid twice£1,746.40
Card fee rate rose from 1.60% to 2.35%: overpaid so far£510.76
A monthly payment with no invoice behind it£267.00
Biggest first.
You see the five things worth your time, not five hundred rows.
The sums shown.
Every figure comes with the working behind it. You mark each one right, wrong or already knew.
What to do about it.
Each leak comes with its fix, in plain words, for you to sign or turn down.
Banked, not promised.
A pound counts as kept only when your bank statement shows it. On one sample venue: 3 found, 3 signed, 1 banked so far: £1,511.22.
The Money screen on an invented venue: £37,390 a year leaks in five places, ranked by pounds a year, with bank, card and invoice leads beside it that are never added in
The same statement on your screen, with the working one tap away.

SAMPLE: an invented venue with made-up history. Built and tested on sample data, not yet live with a venue. Figures are never added across different measures.

No. 02

What changes for you.

Six things an owner notices. The full capability list is for the call.

More of what you take stays yours

Card fees, supplier prices, brand money you are owed, stock that walks, dishes priced under your margin: found in your own records and put in pounds, so you fix the biggest first.

No surprises at month end

Every night’s takings checked against card and cash. Every invoice checked against what was delivered and what the supplier’s own copy says. Payments you did not approve, flagged.

A rota that fits the night

Hours against the covers you will actually do, labour against the target you set, and cover found when someone calls in sick. Pay worked out for you to approve; your payroll provider still files it.

One message a morning

Only what needs you, and you reply yes or no. During service, nothing reaches you unless it cannot wait. Licence dates, food-safety checks and council rules handled before they become a problem.

Guests who come back, and quiet nights filled

Your own booking page and a brief before service: who is in, what they like, what went wrong last time. Reviews answered in drafts you approve. Offers for quiet hours, and a straight answer on whether each one made money.

Fewer tools, one screen

Bookings, guests, staff, social and your website on the same records as your POS and accounts. For a one-site hospitality venue, 18 to 20 separate tools add up to about £1,641 a month at list prices; this does those jobs in one place.

SAMPLE: built and tested on invented venues, not yet live. Tool prices are published UK list prices read 18 Oct 2026, for a one-site hospitality venue of sample size; named tools are examples, not partners.

No. 03

How it goes, and how you pay.

Three stages. You decide at the end of each one whether to go on, and you keep everything we have given you either way.

  1. The audit

    An hour or two in your office. You get one report: every leak in pounds, biggest first, with the sums. Free for our first venues. You keep the report whether or not you go on.

    Costs nothing
  2. A 30-day trial

    Before day one we write down a target together and you sign it: how many of the audit’s findings prove right, checked by you, in your own records. Nothing is acted on yet, so the target is not your takings. You run service as normal. Miss the target and you stop, owing nothing more. The start fee is not returned; it paid for the set-up and the trial report, which you keep.

    One start fee per site, which covers set-up and the trial
  3. Run with you

    Each month you sign or say no to each suggestion. You get a weekly note and a monthly review, and we work the fixes through with your team: menu and costs, rota, training.

    One monthly fee per site, agreed after the audit
If you want to stop

30 days’ notice, by one message.

The term, and how you pay, are agreed on the call.

You keep your reports and an export of your records, free.

Prices are agreed per site, after the audit, when we both know what was found. No trial starts in the December peak.

No. 04

You decide. Every time.

Nothing that moves money, pay or people happens until you, or a manager you name, sign. Try it on a check from a sample venue.

Try it: sign this check.

Floor · The Copper Hare Now

Section C is empty: move one server, send one home

Move Pia L. from Section C to Section A
Send Quin T. home from Section C: £13.50/h × 3.0 h = £40.50
Covers still to come: A 40, B 20, C 0 (1 server per 12 covers)
Labour cost released if signed£40.50

Waiting for Maya R. (general manager) or Sam K. (duty manager) or Jane O. (owner).

Sign hereduty manager

  1. Your signature, or nothing.Sign, say no, or ask why on every check. A no always needs a reason, and the reason is kept.
  2. We only read.Links to your accounts, POS and card payments can read your figures and cannot change a thing in them. You connect on each vendor’s own sign-in page.
  3. Nothing leaves without your word.No message goes to a guest, a supplier or your staff until a named owner or manager says send, for that exact message.
  4. Your data stays yours.Kept apart from every other venue. Never sold or shared: not with suppliers, drinks brands or lenders. Take it with you any time, even if you stop paying.
  5. A record you can check.Who signed what, and why, on one record per venue that shows if a line is ever changed.
One venue's own signed record: two lines, each sealed to the one before, intact; line 2 signed by Jane O., owner, in her own hand
One record per venue. Lines we wrote are printed; a signature is in the person’s own hand.

SAMPLE: invented venues, staff and checks. The check above is a demonstration and sends nothing. Built and tested on sample data, not yet live.

No. 05

We are looking for our first three venues.

Back of House has been built and tested on invented venues. No real venue has run through it yet. We would rather say that than show you a wall of logos. It also means the first venues get a deal nobody after them will.

The audit is free.
Your records, our time, one report you keep, whatever you decide.
The founder is in the room.
James runs your audit himself, in your office, and walks you through every line.
Every finding checked with you first.
You mark each one right, wrong or already knew before anyone acts on it. Nothing is sent to anyone.
You shape what comes next.
What the first venues need gets built first. Your terms are agreed once, and kept.
No. 06

Book a free Opportunity Audit.

On the call
Tell us which operating systems you run (POS, rota, booking, accounts). You get a one-page list of what to download, and the full capability list.
Then
An hour or two in your office, and a report you keep: every leak in pounds, biggest first.
Or start small
Send one week of your rota and sales, and we score your rota with you.
Book a free audit by email

Or write to james@huertas.co.uk. First three venues only.

James Huertas, Back of House

Drawing: a venue's street front with a figure at the door; your venue, its POS, rota, invoices and counts